• Measure in RelationDesk

    Rresponse times, message volumes & KPIs.

    Measure it all. Always know how to improve.

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  • What you really need to measure 

     

    There are some facts that you need to know. Always. Like your response times. Like how many messages you recieve. In ReltionDesk you see it all.

     

    Measure each individual team member's performance. How well do they fulfill the KPI goals each day? Search and find exactly what messages took too long to answer - and find out why.

     

    See message volumes per day, week or month. Break down response times in detail and find your weak spots.

     

    Even see what types of questions you get the most, and prepare to manage them even better in the future.

      

    RelationDesk is a magic booster for Facebook.

     

    RelationDesk enables your and your team to always know exactly what to do. Be exceptional in social media.

      

     

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Features

  • Search messages

    Search & find anything. Reuse answers.

  • Collaborate in teams

    Give team members access. Ask experts for help. 

  • Add tags and set positive/negative

    See what products were the most talked about. Or what campaigns that your custmers liked the most.

  • Track customers across pages

    See if a customer has written to ANY of your pages before.

  • Answer all messages

    In RelationDesk you answer all messages from customers.

  • Mark it as done

    Mark as done and know what to do.

     

  • Measure

    Measure KPI goals. Measure team members. And improve!

  • Reply, like, delete, hide

    Do all the things you do on Facebook.

  • Add notes

    Add notes to a  a message. And even see all notes for any customer.

  • Publish posts

    Schedule and publish posts. Tag to combine into campaigns. 

And so much more!

Now is the time to take RelationDesk for a test drive. To really get a feel for how much Relation Desk really helps you and your team, try it out! Get a demo account today!


  • We use RelationDesk!

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(+46) 010-1515 051

Hi@RelationDesk.com