Answer all customers. Every time.
All messages i all channels, in one place.
All your Facebook private messages, comments, posts. All your Instagram comments and all tweets and direct messages. All in one place.
RelationDesk takes the chaos of social media and creates structure for your customer service team.
See what content your marketing department is planning to publish, and prepare your customer service team for all the comments.
RelationDesk is a magic booster for Facebook.
RelationDesk enables your and your team to always know exactly what to do. Be exceptional in social media.
Track customers across pages
See if a customer has written to ANY of your pages before.
Search & find anything. Reuse answers.
Collaborate in teams
Give team members access. Ask experts for help.
Answer all messages
In RelationDesk you answer all messages from customers.
Mark it as done
Mark as done and know what to do.
Measure KPI goals. Measure team members. And improve!
Reply, like, delete, hide
Do all the things you do on Facebook.
Add notes to a a message. And even see all notes for any customer.
Add tags and set positive/negative
See what products were the most talked about. Or what campaigns that your custmers liked the most.
Schedule and publish posts. Tag to combine into campaigns.
Now is the time to take RelationDesk for a test drive. To really get a feel for how much Relation Desk really helps you and your team, try it out! Get a demo account today!
See all your posts, comments, private messages & even ads.
More about Facebook ->
Add a chat to your company's website. Facebook integrated.
More about customer chat ->
See all your instagram posts and comments.
More about Instagram ->
See all your tweets, mentions & direct messages.
More about Twitter ->
- Complete social media calendar- Create, schedule & publish content- Approve content from agencies
More about Publish ->
- All messages in one inbox
- Assign tickets to team members
- Add notes, tags and search everything
More about Engage ->
- Performance statistics in detail
- Measure each team member
- Measure KPI goals & always improve
More about Measure ->
We use RelationDesk!
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